If you've checked all of the other resources and are still unable to find an answer to your question, you can use this resource to create a new support incident.

  * This is an email based system. Please ensure that you provide a valid email address and that you check your email regularly during the course of your open ticket. You will NOT be contacted via telephone to alert you when a comment and/or resolution has been posted to your ticket!

** Please ensure that support@teracorpinc.com is allowed to email you. If that address is not a part of your trusted email list, any correspondence    from our support department may end up in your SPAM folder.